Version of 23.10.2026
1.1. Kompas (the "Service") is a mobile app with a server back end that helps run a company in Vietnam: deadlines and reminders, quarterly records, tax calculations, payment requests, business partner checks, working with an accountant and a lawyer, a reference assistant, a user community, a catalog of recommended firms and accountant matching.
1.2. The Service is provided by individual entrepreneur Anton Nikolaevich Miroshnichenko, Russian taxpayer number (INN) 673210148881, primary state registration number (OGRNIP) 324774600326584, registered on 17 May 2024 by the Interdistrict Inspectorate of the Federal Tax Service of Russia No. 46 for Moscow; mailing address: apt. 103, 3b Engelsa St., Voskresensk, Moscow Region, Russia (the "Provider"). Contact email: [email protected].
1.3. This document is the terms of use for all users of the Service and, at the same time, a public offer (Article 437 of the Civil Code of the Russian Federation) to provide paid services.
1.4. A user accepts these terms by ticking the box when signing in. A user accepts the offer for paid services by paying (Article 438 of the Civil Code of the Russian Federation). From the moment of payment, a contract for the paid service is concluded on the terms of this document.
1.5. How personal data is processed is described in the Personal Data Processing Policy. Consent to processing is given in a separate document. Both are available in the app and at https://kompas.jollynomad.ru/legal.
2.1. Users must be at least 18 years old.
2.2. Signing in requires an email address, to which a code is sent. If the app offers Sign in with Google, it can be used as well. Users are responsible for access to their email and device. Actions taken after signing in to a user's account are deemed to be taken by that user.
2.3. Users provide accurate information about themselves and their company.
3.1. Free plan: deadline calendar and reminders, community, documents, business partner checks and a list of up to 3 partners, and a limited number of requests to the reference assistant per month.
3.2. Pro plan for 1, 3, 6 or 12 months: everything in the free plan plus quarterly records, tax calculations, Excel export, payment requests for clients, working with an accountant, a list of up to 100 business partners and more assistant requests per month. A new account receives the Pro plan free of charge once, for 14 days (trial period). The trial requires no payment and does not turn into a paid plan automatically: when it ends, the free plan applies unless the user has paid for a plan. The user may create a sample company with fictitious data to try the Service's features and delete it at any time; company verification and business partner checks are not available for the sample.
3.3. Request packs for the reference assistant beyond the monthly limit.
3.4. Plans, limits and prices are shown at https://kompas.jollynomad.ru/pro and on the plans screen in the app. When paying via YooKassa, the price is in Russian roubles. When paying by invoice, the amount and currency payable are stated in the invoice.
3.5. The Service is a reference and record-keeping tool. Calculations, deadlines and assistant answers are based on published legal acts but do not replace advice from an accountant, tax adviser or lawyer. The user decides whether to file reports and pay taxes. The user checks the results against the rules in force or has a specialist check them, including through the accountant feature.
3.6. Business plan for 1, 3, 6 or 12 months: everything in Pro, plus up to three specialists (accountants and lawyers) in the company, document exchange with specialists (files up to 20 MB, up to 1 GB per company), priority support — requests are handled first, one free accountant matching per calendar month and 20% off consultations with lawyers arranged by the Provider. When switching from an active Pro plan, unused Pro days are converted into Business days in proportion to the monthly price.
3.7. Catalog of recommended firms. The Service shows entries of accounting firms that the Provider adds by agreement with the firms. Listing is free: the Provider receives no payment from firms for listing, recommendations or referred clients. A recommendation is the Provider's opinion, not a guarantee of service quality. The user concludes the service contract with the firm directly and pays the firm directly; the Provider does not accept payments for firms' services and is not a party to the contract.
3.8. Accountant matching is a service of the Provider. The user fills in a form in the app; after payment, within 1–2 business days the Provider shortlists 2–3 firms from the catalog with comments and shows the shortlist in the app. The form is not shared with firms: the user decides whom to contact. The service is rendered when the shortlist is shown to the user. The Provider does not guarantee that a firm will accept the order or that a contract will be concluded.
3.9. Business-opening consultation is a service of the Provider: a one-hour consultation with lawyers, organised by the Provider, on opening a business in Vietnam. The user submits a request in the app (questionnaire answers, contact method, convenient time) and pays for it on the page https://kompas.jollynomad.ru/pro. After payment, the Provider contacts the user to agree on the time and format. The price is shown on the page https://kompas.jollynomad.ru/pro; with the Business plan, 20% off (clause 3.6). The service is rendered when the consultation has taken place.
4.1. Paid services can be paid for in two ways: - at https://kompas.jollynomad.ru/pro — by bank card, SBP or YooMoney via the YooKassa service (NCO YooMoney LLC), in Russian roubles; - by the Provider's invoice: the user requests an invoice in the app or at https://kompas.jollynomad.ru/pro and specifies the payer — name or company name and tax code, if any. The invoice is sent to the account email.
4.2. When paying via YooKassa, card details are entered on the YooKassa page; the Provider does not receive or store them. A plan (Pro or Business) or request pack is activated, and payment for Accountant matching or a consultation is credited, automatically once YooKassa confirms the payment. Accountant matching is paid for on this page after the questionnaire has been sent from the app; a consultation, after the request has been sent from the app. The fiscal receipt is sent to the account email.
4.3. When paying by invoice, the plan, request pack or service is activated once the money reaches the Provider's account. The Provider sends payment documents to the account email.
4.4. The subscription does not renew automatically. Each period is paid separately; there are no repeat charges.
4.5. If another payment method appears in the app or on the website, its terms will be added to this document before it launches.
4.6. The Business plan, accountant matching and consultations are paid by the methods set out in clause 4.1.
5.1. A user may cancel a paid service at any time, paying the Provider only the costs actually incurred (Article 32 of the Russian Law on Consumer Rights Protection).
5.2. If the user cancels the Pro or Business plan, the fee for the remaining days of the paid period is refunded in proportion to its price.
5.3. When cancelling a request pack, the price of unused requests is refunded pro rata to the pack price.
5.4. To request a refund, the user writes to [email protected] from the email of their account. The refund is made by the same method as the payment, within the time set by law. Access to the refunded service ends.
5.5. Accountant matching can be cancelled in the app before work starts — the money is refunded in full. After matching has started, the price is refunded minus the costs actually incurred by the Provider. Once the shortlist is shown to the user, the service is rendered.
5.6. If the consultation time could not be agreed, or the user cancels the consultation before it starts, the money is refunded in full. If the user does not attend at the agreed time and has not given at least 24 hours' notice, the price is refunded minus the costs actually incurred by the Provider.
6.1. Data a user enters in the Service — company details, quarterly records, payment requests, messages — belongs to the user. The Provider uses it only to run the Service.
6.2. By entering other people's personal data in the Service (employees, buyers, company directors and representatives), the user confirms the right to share it and instructs the Provider to process it on these terms: - data: as listed in clauses 2.3–2.5 of the Personal Data Processing Policy; - actions: recording, storage, organisation, modification, use for calculations and reports, display to the user and to the accountant, lawyer or firm they invite, within the sections the user has opened, export on the user's command, deletion; - purposes: running the Service's features for the user's company; - the Provider keeps the data confidential, stores it on a server in Russia, applies the security measures described in the Policy, and confirms these measures on the user's request; - the Provider notifies the user without delay of any leak of, or unlawful access to, such data; - under Vietnam's Law No. 91/2025/QH15, for this data the user is the personal data controller and the Provider is the personal data processor acting under a contract; - the data is deleted together with the company in the Service or at the user's request.
6.3. A company owner may invite an accountant and a lawyer, choose the sections they can access and the access period, and close access at any time. The invitee accepts the Terms for Specialists and Firms. The owner is responsible for the contract with the invitee and for having the right to show them employees' and buyers' data. The Provider is not a party to the contract between the owner and the invitee and does not provide legal or accounting services. A firm's "verified" mark only means that its registration certificate was reviewed on the stated date.
6.4. A user may delete their account in the app profile. Their data and the company they own are then deleted, except information the Provider must keep by law.
6.5. Company documents (Business plan). The owner and specialists with access to the Documents section upload and download files; a file can be deleted by the owner and by whoever uploaded it. Uploads, downloads and deletions are recorded in the access log. The user is responsible for the content of the files and for the right to share any personal data in them with specialists (clause 6.2). Files are deleted together with the company or at the user's command. After the Business plan ends, the section is unavailable and files are kept until the company is deleted; support will delete them at the owner's request.
7.1. In the community, users may not: - post illegal content; - insult or threaten others; - send spam or advertising without permission; - impersonate another person or Kompas; - post other people's personal data without consent.
7.2. Users may report messages. Moderators may delete messages, restrict posting and remove violators from the community.
7.3. Community messages are visible to the community's members. Do not post in shared chats what you do not want others to see.
8.1. An owner may upload the enterprise registration certificate so that the company receives a "Verified" mark. The document is checked by a member of the Provider's staff. The file is deleted 30 days after the decision.
8.2. The mark means the company details in the Service matched the submitted document on the date of the check. It is not a guarantee of the company's good faith.
8.3. A business partner check shows, as is, the Vietnamese tax office's information about a company — name, address, taxpayer status and the date of the information — obtained through a third-party service, together with links to official websites where the user can check the company themselves. The Provider does not verify this information, does not assess how reliable companies are and does not give opinions. The user decides whether to enter into a deal.
9.1. The Provider aims to keep the Service running without interruption. Maintenance and outages are possible, including those caused by network providers and third-party services.
9.2. The Provider makes data backups. After a failure, data is restored from the latest available backup.
9.3. The Provider may change and develop the Service. The contents of a paid plan are not reduced during the paid period.
10.1. The Provider is responsible for providing paid services in accordance with this document and Russian law.
10.2. The Provider is not responsible for decisions the user makes based on Service data without a specialist's check, or for the consequences of errors in data entered by the user.
10.3. Unless the law provides otherwise, the Provider's liability is limited to the amount the user paid for the Service over the last 12 months. This limitation does not apply where it contradicts consumer rights under Russian law.
11.1. A user may stop using the Service and delete their account at any time.
11.2. The Provider may restrict or end a user's access for gross or repeated violations of this document or the law. In that case the unused part of the payment is refunded under section 5.
12.1. The Provider may change this document. The new version is published in the app and at https://kompas.jollynomad.ru/legal with its date.
12.2. Users are notified of material changes in the app before the new version takes effect. To keep using the Service after that, the user must accept the new version.
12.3. For a period already paid, the terms accepted at the time of payment apply.
13.1. The relationship between the parties is governed by the law of the Russian Federation.
13.2. Claims are sent to [email protected]. The Provider replies within 10 business days. Sending a claim before going to court is not mandatory.
13.3. If a dispute is not resolved, it is heard in court under Russian law. A consumer may choose the court at their place of residence.
This document is drawn up in Russian. The English and Vietnamese translations are provided for convenience. In case of discrepancy, the Russian text prevails. If mandatory rules of the user's country set a different rule on the contract language or on which version prevails, that rule applies.
Individual entrepreneur Anton Nikolaevich Miroshnichenko INN 673210148881 OGRNIP 324774600326584 Registered on 17 May 2024 by the Interdistrict Inspectorate of the Federal Tax Service of Russia No. 46 for Moscow Mailing address: apt. 103, 3b Engelsa St., Voskresensk, Moscow Region, Russia Email: [email protected]